May 13, 2024

HINO WEEK: STRENGTHENING BONDS WITH PRIVILEGED CUSTOMERS

From October 16th to 20th, 2023, TOYOTA GABON organized the "HINO Week," an initiative aimed at strengthening ties with its long-standing loyal customers, those who have trusted HINO since its inception. The main objective of this event was to create a conducive space for exchange, to listen attentively to customers' feedback, and to respond directly to their expectations.

These meetings, in the form of thematic breakfasts, provided a constructive platform to discuss topics such as technological advancements, spare parts inventory management, and after-sales service.

During the "HINO Week," customers directly engaged with TOYOTA GABON's Spare Parts Store HINO Reference, Mr. Aristide Nzagoulouga, and were able to ask technical questions to TOYOTA GABON's Workshop Manager and his team. They also provided detailed presentations about the newly established "heavy-duty vehicles" area specifically dedicated to HINO trucks.

The highlight of this week was the visit of Mr. Hideto Nakabayashi, General Manager of HINO Motors Europe, to the clients Global Transport, Damas Boisson, and Cikadis, accompanied by the commercial team of TOYOTA GABON as well as the HINO commercial referent, Jean-Baptiste NGUEMA. Following a meeting with the heads of various departments, a complete tour of the facility was conducted with Mr. Nakabayashi providing his advice and analysis, particularly on inventory management.

This event builds on the momentum of the "HINO Month" organized in 2022. During that time, HINO solidified its status as the undisputed leader in the truck sector within Toyota's industrial department.

Cette « semaine HINO » est dorénavant envisagée comme un événement régulier pour permettre à HINO et TOYOTA GABON de rester proche de leurs clients.